MilkyWay Casino KYC & AML Policy

MilkyWay Casino applies KYC and AML procedures to verify identity, prevent fraud, and combat financial crime across the platform. These procedures support a range of guarantees for every account holder:

• Fair play across all casino and sports betting markets;
• Protection of user safety and personal data;
• Transparency in how funds and accounts are managed;
• Compliance with regulatory requirements applicable in Australia.

Every new user is required to complete ID verification during registration, and withdrawals are not processed until this step is finalised. Document submission may be requested for one or more of the following categories:

• Photo identification issued by a government authority, such as a passport or driver’s licence;
• Proof of address, such as a recent utility bill or bank statement;
• Confirmation of ownership for the payment method used to fund the account.

MilkyWay Casino applies a set of controls designed to prevent money laundering and other illegal financial activity across the platform. These controls include:

• Ongoing transaction monitoring across deposits, withdrawals, and gameplay;
• Automated detection rules applied to flag unusual account patterns;
• Enhanced due diligence procedures for situations involving elevated risk;
• Review of large or unusual transfers before funds are released;
• Risk scoring applied to accounts based on activity and behaviour;
• Screening against sanctions lists and politically exposed persons registers;
• Reporting to competent authorities in line with reporting obligations under applicable law.

A number of restrictions apply across the platform to support KYC and AML obligations and to maintain account protection for all users. The following actions are prohibited:

• Operating multiple accounts registered to the same individual;
• Submitting forged, altered, or stolen identification documents;
• Attempting to launder funds through deposits, wagers, or withdrawals;
• Manipulating platform systems or exploiting technical errors;
• Sharing or selling account access to another person;
• Funding an account using payment instruments belonging to another individual;
• Misrepresenting identity or providing false personal data during registration.

Violations of this policy or applicable regulatory requirements result in enforcement action taken by MilkyWay Casino. Depending on the circumstances, this may include temporary or permanent suspension of the account, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings connected to the violation, and reporting to competent authorities where applicable.

Account holders are required to provide accurate and current personal data at the time of registration and whenever account details change. Verification steps must be completed within the timeframes requested to avoid delays affecting withdrawals or account access. Requests for additional documents should be answered promptly to support ongoing identity check procedures. Only payment methods owned by the account holder may be used to fund or withdraw from the account. Any suspicious activity identified by a user should be reported to customer support without delay.

MilkyWay Casino maintains fair play and transparency across the platform to protect users and support a secure gaming and betting environment. This commitment is reflected through the following principles:

• Compliance with KYC and AML standards across all account activity;
• Confidentiality and protection of personal data collected during registration and verification;
• Ongoing monitoring for suspicious activity across deposits, withdrawals, and gameplay;
• Prevention of manipulation and unfair behaviour across casino and sports betting markets;
• Support for users regarding account safety and security measures;
• Shared responsibility between the platform and account holders in maintaining a secure environment;
• Equal conditions applied to all users regardless of account history or location.